Job Summary:

We are hiring a Remote Claims Service Representative to join our virtual support team. In this role, you will manage incoming claims, support customers through the process, and ensure timely and accurate resolution. This is a great opportunity for someone who is organized, detail-oriented, and passionate about delivering top-notch customer service — all from the comfort of home.

Key Responsibilities:

• Respond to inquiries from policyholders and claimants via phone, email, or chat
• Process, review, and follow up on insurance claims in a timely manner
• Guide customers through the claims process and explain policies
• Document all interactions and decisions clearly in internal systems
• Coordinate with adjusters, investigators, and third parties as needed
• Ensure accuracy and compliance with regulatory and company standards
• Provide empathetic, clear, and professional service at all times

Qualifications:

• High School Diploma or GED (required)
• Previous experience in insurance, claims, or customer service is a plus
• Strong written and verbal communication skills
• Comfortable navigating claim systems and using digital tools
• Ability to multitask and meet deadlines
• Reliable internet and distraction-free home workspace
• Must be legally authorized to work in the United States

Benefits:

• Competitive hourly pay or salary
• Paid remote training
• Flexible work schedule (depending on the department)
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and holidays
• Growth opportunities within the company

Work Environment:

• 100% remote work-from-home position
• Collaborative virtual team structure
• Secure access to claims software and tools
• Performance-based recognition and support

How to Apply:

Apply now through the official [Careers Page] or trusted job platforms.