We are looking for a Credit Resolution Representative with strong data entry skills to join our remote team. In this role, you will be responsible for accurately processing and updating financial records, resolving credit-related issues, and communicating with customers regarding account discrepancies.

Ideal candidates should be detail-oriented, customer-focused, and capable of working independently in a remote environment.

 Key Responsibilities:

• Perform accurate data entry of credit and financial information into internal systems
• Investigate and resolve discrepancies or issues on customer credit accounts
• Communicate with customers via phone, email, or chat to clarify credit balances or resolve payment issues
• Update account statuses and document all resolution efforts
• Collaborate with internal teams to ensure timely and accurate credit adjustments
• Maintain confidentiality and comply with data security regulations
• Meet daily and weekly resolution targets

 Qualifications & Skills:

• Minimum education: High school diploma or equivalent (Bachelor’s preferred)
• Proven experience in data entry, finance, or credit-related roles is a plus
• Strong typing skills (35+ WPM) and proficiency in MS Excel or Google Sheets
• Excellent communication and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work independently and manage time efficiently
• Reliable computer, internet connection, and a quiet work-from-home setup

 Benefits:

• Fully remote position with flexible working hours
• Competitive pay with performance incentives
• Training and onboarding provided
• Growth opportunities within the company
• Supportive and inclusive work environment

   Remote Data Entry Work From Home Credit Resolution Representative