Position Summary:

Delta Air Lines is immediately hiring motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this work-from-home position, you will assist passengers with their travel needs, resolve issues, and ensure a smooth and positive experience with every interaction. If you’re a strong communicator and love helping people, apply now and start your journey with Delta!

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, or chat
• Support customers with flight bookings, modifications, cancellations, and special requests
• Provide clear, accurate information regarding policies, travel restrictions, and baggage rules
• Resolve complaints or service issues with empathy and professionalism
• Document all interactions and follow internal procedures
• Maintain a high level of customer satisfaction and performance metrics

Required Qualifications:

• High School Diploma or GED (required)
• Excellent verbal and written communication skills
• Ability to multitask while using computer systems
• Comfortable working in a fast-paced, remote environment
• Reliable internet connection and a quiet home workspace
• Legally authorized to work in the United States

Preferred (But Not Required):

• Previous experience in customer service or call center
• Familiarity with airline or travel-related services

What Delta Offers:

• Competitive pay
• Paid virtual training
• Free or discounted travel benefits for employees and eligible family ✈️
• Health, dental, and vision insurance (eligibility based on hours)
• 401(k) with company match
• Paid time off and holiday pay
• Career advancement opportunities across Delta’s departments

Work Environment:

• Fully remote (work from home)
• Flexible part-time and full-time schedules available
• Delta may provide required equipment or specify minimum tech specs
• Supportive team environment with ongoing coaching

How to Apply:

Apply now via Delta’s official careers page or through verified job platforms.