Company: Delta Air Lines, Inc.
Job Type: Remote / Work From Home
Schedule: Full-Time / Part-Time
Location: Remote – U.S. Based
Industry: Airline / Travel / Customer Support
Position Overview:
Delta Air Lines is hiring now for Remote Customer Service Representatives to join our virtual support team! In this work-from-home role, you’ll be the first point of contact for customers — helping with travel plans, resolving issues, and providing world-class support. Whether you're experienced or just starting out, Delta offers full training and a chance to grow your career in aviation.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Help with flight bookings, changes, cancellations, and mileage accounts
- Provide real-time support with professionalism and care
- Guide customers through Delta’s policies, travel requirements, and procedures
- Document interactions in Delta’s systems
- Meet quality and performance standards set by the team
Job Requirements:
- High School Diploma or GED (required)
- Prior customer service experience is a plus, but not required
- Strong communication, listening, and problem-solving skills
- Able to type and use computer systems confidently
- Quiet, distraction-free home workspace
- Reliable high-speed internet
- Must be legally eligible to work in the U.S.
Benefits:
- Competitive hourly pay
- Free or discounted travel perks for you and eligible family ✈️
- Health, dental, and vision insurance (eligibility based on role)
- 401(k) with company match
- Paid training (remote onboarding)
- Paid time off, sick leave, and holidays
- Career advancement opportunities within Delta
Remote Work Details:
- 100% remote customer service role
- Flexible shifts available (including evenings, weekends, holidays)
- Delta may provide required equipment or specify minimum tech specs
- Ongoing coaching and virtual team support
How to Apply:
Apply today through Delta’s official careers portal or trusted job sites.
⚠️ Important Notice: Delta does not charge any fees for applications or interviews. Avoid scam listings.
