Delta Air Lines is seeking dedicated and service-driven professionals to join our growing team in a variety of remote roles. These work-from-home opportunities allow you to build your career in the airline industry while enjoying the flexibility of working from home. If you have a passion for travel, customer service, and teamwork — we want to hear from you!

Available Remote Roles

Depending on your experience and interest, you may be considered for roles such as:

• Remote Customer Experience Specialist
• Virtual Reservations Agent
• Remote Baggage Claim Support
• Flight Booking Specialist
• Remote Administrative Assistant

Responsibilities

• Assist customers via phone, email, or chat with flight reservations, changes, and inquiries
• Provide accurate information regarding flight schedules, baggage policies, and loyalty programs
• Maintain professional, empathetic communication with all customers
• Resolve issues and escalate complex cases as necessary
• Ensure a high level of customer satisfaction while following company guidelines
• Use Delta's systems and tools to access flight data, passenger info, and more

Qualifications

• High school diploma or equivalent required
• Previous customer service or call center experience is a plus
• Strong communication and problem-solving skills
• Ability to work independently in a remote environment
• Tech-savvy with reliable high-speed internet and a distraction-free workspace
• Must be authorized to work in the United States

Benefits

• Competitive pay and performance bonuses
• Flight benefits for you and eligible family members
• Paid training and career development opportunities
• Medical, dental, and vision insurance (for eligible roles)
• Flexible scheduling options (some roles)

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